top of page
Free Shipping For Orders Over R600!
Special Offers
Featured Jewels
Categories
Customer Testimonials

-
What makes Velvet Jewellery's stainless steel jewelry unique?Our stainless steel jewelry stands out for its high quality, durability, and timeless design. Our pieces are resistant to tarnishing and hypoallergenic.
-
How can I place an order on Velvet Jewellery?Ordering is simple! Just browse our collection, select your favorite pieces, and add them to your cart. Follow the checkout process, and your order will be on its way.
-
What payment methods do you accept?We accept a variety of payment methods, including major credit cards and debit cards (Visa, MasterCard, American Express), Apple Pay, and Instant EFT.
-
What is your shipping policy?We offer the below shipping options: 🟢🚚FREE SHIPPING for orders over R600! You can find more information about our shipping policy here.
-
Do you deliver nationwide?Yes, we do! We ship our high-quality stainless steel jewelry to customers all around South Africa. Shipping details can be found during the checkout process.
-
What is your return policy?We want you to be completely satisfied with your purchase. Please refer to our Return Policy page for details on how to initiate a return or exchange.
-
Are your stainless steel pieces hypoallergenic?Yes, our stainless steel jewelry is hypoallergenic, making it an excellent choice for those with sensitive skin.
-
How do I care for my stainless steel jewelry?To ensure the longevity of your jewelry, we recommend avoiding exposure to harsh chemicals and storing it in a cool, dry place. Check out our Care Instructions page for more details.
-
How can I contact Velvet Jewellery's customer support?We're here to assist you! Visit our Contact Us page or get in touch with our customer support team via email at info@velvetjewellery.co.za. Additionally, we have a convenient Chat button located on the bottom right side of the website. Feel free to click on it to start a live chat with our support team for real-time assistance.

bottom of page