"I absolutely love Velvet Jewellery! The pieces are beautiful, and the shipping was super fast. I just wish they had more inventory. I wanted to buy some for my bridesmaids too!"
Frequently asked questions
Our stainless steel jewelry stands out for its high quality, durability, and timeless design. Our pieces are resistant to tarnishing and hypoallergenic.
Ordering is simple! Just browse our collection, select your favorite pieces, and add them to your cart. Follow the checkout process, and your order will be on its way.
We accept a variety of payment methods, including major credit cards and debit cards (Visa, MasterCard, American Express), Apple Pay, and Instant EFT.
We offer the below shipping options:
Option
Cost
Delivery Time
Pudo Locker
R65
1 – 4 working days
Postnet to Postnet
R115
Major Centres: 1 - 2 working days
Regional Centres: 72 - 96 hours
Door-to-Door Delivery
R99
1 - 5 working days
🟢🚚FREE SHIPPING for orders over R600!
You can find more information about our shipping policy here.
Yes, we do! We ship our high-quality stainless steel jewelry to customers all around South Africa. Shipping details can be found during the checkout process.
We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges page for details on how to initiate a return or exchange. Our hassle-free policy ensures a smooth process for returns and exchanges.
Yes, our stainless steel jewelry is hypoallergenic, making it an excellent choice for those with sensitive skin.
To ensure the longevity of your jewelry, we recommend avoiding exposure to harsh chemicals and storing it in a cool, dry place. Check out our Care Instructions pagefor more details.
We're here to assist you! Visit our Contact Us page or get in touch with our customer support team via email at info@velvetjewellery.co.za.Additionally, we have a convenient Chat button located on the bottom right side of the website. Feel free to click on it to start a live chat with our support team for real-time assistance.
